Fast, Reliable, Convenient
Get professional computer services in the comfort of your own home. Serving the Hawkes Bay area.
The Computer Man
We provide mobile computer services in Hawkes Bay. Our experts come to your home to service your computer. Our reliable and convenient service takes care of all your computer needs. Contact us today for computer repair and maintenance
Professional PC computer repair and maintenance services in the comfort of your home. Serving Hawkes Bay area with our mobile service.
Computer Services
We offer a wide range of computer services including virus removal, hardware upgrades, software installation, and troubleshooting.
On-Site Support
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1. I Will Treat You With Respect
This means I will:
charge you a fair price
charge you no more than what I quoted
explain things to you in a clear way
handle your computer as carefully as I would my own
apologise if I ever make a mistake
welcome your feedback (whether positive or negative)
This means I will not:
embarrass or shame you
2. I Will Be Courteous
This means I will:
be friendly
say hello and goodbye
say thank you
smile when I see you
listen attentively
This means I will not:
use foul or offensive language
interrupt you when you are talking
argue with you
get angry at you
3. I Will Keep You Informed
This means I will:
explain the job in advance
give you an idea of the likely cost
explain all the options
tell you promptly if I discover any further problems
get your permission before proceeding with any unforseen work if it involves a lot more money
This means I will not:
hide anything that you need to know
4. I Will Be Punctual
This means I will:
arrive on time
have your computer ready on time
let you know of any likely delays as soon as possible
apologise for any unexpected delays
answer your phone call within five rings
5. I Will Be Professional
This means I will:
treat your property (including your home or workplace if I undertake any work on-site) with the upmost respect
clean up any mess made while working in your home or workplace
meet (and where possible, exceed) my legal and ethical obligations to you
This means I will not:
bad-mouth my competitors or customers
leave dirty marks or rubbish in your home or workplace when I've finished
6. I Will Be Honest
This means I will:
only charge you for the actual time spent
only charge you for the actual costs incurred for parts
reduce my bill if I complete the job sooner or obtain the parts cheaper than expected
tell you if I think I can't do the job
tell you when I have made a mistake
apologise if I "get it wrong" and put it right
This means I will not:
lie to you
deceive you
hold back important information from you
John Newson
The Computer Man